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2 Years Warranty.
Customer Service via sales@blackbybluebrave.com
Butterfly Garden Bracelet. A graceful collection inspired by a flourishing garden where butterflies rest among blooming vines, celebrating the beauty of love that grows with time. Flowing silhouettes, vibrant green stones and radiant pavé-set cubic zirconia come together in a harmonious composition, reflecting the vitality of nature and the quiet elegance of every season. Conceived for luminous, refined looks that embody renewal, grace and enduring affection.
We aim to ensure that you receive your order as quickly as possible.
Once your order is successfully submitted, our warehouse will process your order within 1 business day.
You should receive your order within 7–15 business days after dispatch. Please note that delivery times are estimated only and may vary depending on the destination, courier service, customs clearance procedures, and other external factors beyond BLACK BY BLUE BRAVE’s control.
Packages are not transported on weekends and local public holidays. During periods of promotional campaigns, seasonal sales, and holidays, delivery times may be longer than usual.
Delays may occur due to circumstances including, but not limited to, extreme weather conditions, technical failures, transportation disruptions, or customs clearance delays.
Customs Duties, Taxes & Import Fees
All taxes, duties, customs charges, and import fees displayed at checkout or communicated by BLACK BY BLUE BRAVE are estimates only. The final amount may vary depending on the assessment and regulations of the destination country's customs authorities.
Customers are responsible for checking their country's import regulations and any potential customs charges before placing an order.
Customers are responsible for any customs duties, taxes, import fees, clearance charges, or carrier-related fees imposed by the destination country.
If a customer refuses delivery due to unexpected customs charges, any return shipping costs and related fees incurred will be the responsibility of the customer.
For more information, please refer to our Shipping Policy.
We offer returns on eligible online purchases within 30 days of purchase. To be accepted, returned items must be unused, in their original condition, with all product labels and protective stickers intact. Proof of purchase is required, and items that do not meet our return requirements may be rejected.
Please note that return shipping costs are the responsibility of the customer unless the return is due to a product defect. BLACK BY BLUE BRAVE is not responsible for any items lost during return shipping. Online purchases must be returned directly to our online store and cannot be refunded or exchanged at retail outlets.
Once your return has been inspected and approved, a refund will be processed to your original payment method. Processing times may vary depending on your payment provider.
Warranty
BLACK BY BLUE BRAVE provides a limited two‑year warranty covering manufacturing defects and material defects for watches purchased from authorised retailers. Sale items are covered by a six‑month warranty. The warranty does not cover damage caused by normal wear and tear, misuse, water damage due to improper use, or damage to external components such as cases, crystals, crowns, pushers, straps, and hands.
Proof of purchase and warranty documentation are required for all warranty claims. BLACK BY BLUE BRAVE reserves the right to inspect and determine warranty eligibility and may repair or replace the watch at its discretion.
To maintain your watch’s condition, avoid exposing leather straps to water and do not wear watches in hot tubs, showers, saunas, or steam rooms, regardless of water resistance level.
For full details regarding returns, warranty claims, repairs, and watch care, please contact our customer service team.
Read more in our Warranty & Returns.